Policy on Payments & Client Satisfaction

​1. Payment Policy

The total amount for services rendered is due in full upon the completion of the job. Payment is to be made via charge card (Visa, MasterCard, American Express, or Discover) as the primary method of payment.

The payment process is as follows:

• Job Completion: The contractor will notify the client once the agreed-upon work has been fully completed.

• Invoice Provision: An itemized invoice, detailing the services performed and the total amount due, will be provided to the client electronically or in print.

• Payment Due Date: The full invoice amount is due immediately upon receipt of the invoice. The client authorizes the contractor to charge the provided card for the total invoice amount at that time.

Payments not received within [e.g., 3 business days] of the invoice date may be subject to a late fee of [e.g., 1.5%] per month on the outstanding balance.

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2. Refund & Satisfaction Guarantee Policy

A. Satisfaction Guaranteed
We stand behind the quality of our work. If you are not satisfied with any aspect of the completed job, you must notify us in writing within [e.g., 7 business days] of the job's completion. We will promptly schedule a time to inspect the work and will make every reasonable effort to correct any legitimate deficiencies at no additional cost to you.

B. Final Sale Acknowledgment & Refund Conditions
All sales are considered final after the client signs the Delivery and Acknowledgment Form. This form serves as a formal confirmation that the project has been completed to the client's satisfaction as per the agreed-upon scope of work.

• By signing the Delivery and Acknowledgment Form, the client acknowledges that:

  1. The services have been completed in their entirety.

  2. They have inspected the work and find it to be satisfactory and in accordance with the project agreement.

  3. They waive any future claims for refunds based on the quality or completeness of the work, except as covered under any active warranty.

• No monetary refunds will be issued once the Delivery and Acknowledgment Form has been signed by the client. Our commitment to rectifying issues is limited to the "Satisfaction Guaranteed" provision above, which must be invoked before the form is signed.

This policy ensures clarity and mutual agreement, allowing us to maintain the highest standards of service and client communication.